Welcome to Decision Craft, a consultancy helping publishers make better decisions through cross-functional expertise, data, AI, and cross-functional expertise. By accessing or using our services, you agree to the following terms and conditions.
1. Definitions
"Company," "we," "our," or "us" refers to Decision Craft.
"Client," "you," or "your" refers to the business or individual engaging our services.
"Services" means the consultancy, analysis, training, tools, and related deliverables provided by Decision Craft.
2. Services Provided
Decision Craft offers consultancy services for publishers, including but not limited to commercial strategy, data analysis, AI implementation, operational improvement, training, and related advisory services. All services are tailored to client needs and provided based on agreed scopes of work.
3. Use of Services
Clients agree to provide accurate, complete information necessary for the delivery of our services. You must not misuse our services or use them for unlawful activities.
4. Fees and Payment
All fees will be outlined in a formal proposal or contract prior to work commencing. Payment terms are typically 30 days from the invoice date unless otherwise agreed. In exceptional circumstances, late payments may incur interest charges in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
5. Intellectual Property
All methodologies, frameworks, and proprietary tools developed by Decision Craft remain our property. Deliverables created specifically for the client during an engagement — such as reports, analysis, and recommendations — become the client's property upon full payment, unless otherwise agreed in writing.
6. Confidentiality
Both parties agree to maintain the confidentiality of all sensitive information shared during the course of the engagement. This includes, but is not limited to, commercial data, strategic plans, and internal processes. This obligation continues after the termination of services.
7. Data Handling
We treat all client data with care and in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We only request data necessary for the engagement and handle it securely. Further details on data handling can be agreed in writing where required.
8. Liability
Decision Craft shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid by the client for the services provided. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.
9. Termination
Either party may terminate the engagement with reasonable written notice. Clients are responsible for payment for services rendered up to the date of termination.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. The latest version will always be available on our website.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.